Delivery

 

We send all of our packages through Sendle, which is a courier service not affiliated with Australia Post. This means that your items will reach you safely, however the delivery times can vary a fair amount, depending on your location and which courier picks up your package.

 

Please keep in mind that we cannot ship to PO box addresses.

At this time, we only ship within Australia via our website. However, if you are an international customer, please contact us here for a shipping quote.

Returns

 

As all of our items are handmade, they are all one-of-a-kind. This means that the item you receive may look different to the photo shown online. Please keep this in mind before ordering, as we do not offer returns or exchanges.

 

That being said - if your item arrives damaged, or if you receive the wrong item, please get in touch with us as soon as possible so that we can remedy the situation.

 

You can find our contact form here.

 

Estimated delivery times

Metro areas:   1 - 2 weeks

Surrounding suburbs:   1 - 3 weeks

Outer regions:   2 - 4 weeks

Rural areas:   3 - 6 weeks